Sunday, November 29, 2009

Help with Yahoo Mail Beta?

I'm not able to login to Yahoo Mail Beta. When I'm trying to login, the window with the following text appears:



Login error



name:TypeError



message:’gExtContent’ is undefined



number:-2146823279



description: ’gExtContent’ is undefined



What should I do? Pls help.



Help with Yahoo Mail Beta?ie



If you absolutely cannot get into your email account, you should fill out these Help Forms and notify Yahoo of your case so that they might offer you help or take notice of your specific account troubles:



http://help.yahoo.com/fast/help/us/mail/...



http://help.yahoo.com/l/us/yahoo/mail/ya...



In order to receive communications from Yahoo when your Y!Mail account is inaccessible, you’ll need to provide them with an alternate email address if you haven’t already: http://help.yahoo.com/l/us/yahoo/edit/al...



If by some fluke you CAN make it into your account, you CAN switch back to the "classic" account format. There is a "Switch Back" link in the upper left hand corner of the screen when you're viewing Yahoo! Mail Beta. Click on that link and Yahoo will ask you if you're sure you want to switch back. Confirm the switch and Yahoo will process the reversion within seconds.



You can also use the following webpage and click on the “No thanks, remind me later” link. That will hopefully take you back to the classic email account format: http://us.rd.yahoo.com/evt=40777/*http:/... If that doesn’t work, view a plain text version of your Y! Mail inbox here: http://us.m.yahoo.com/p/mail



Help with Yahoo Mail Beta?microsoft internet explorer



I KNOW THIS IS A LONG LIST



SOME GIVE SHORT ANSWERS AND IT DOES NOT FIX ALL PROBLEMS



BUT THIS WILL WORK IF YOU FOLLOW YAHOO"S SUGGESTIONS



FIRST CLEAR YAHOO CACHE



THIS WORKS FOR EXPLORER 7 EVEN IF NOT LISTED AT LINK BELOW



http://help.yahoo.com/l/us/yahoo/mail/or...



In Internet explorer at top of window select tools



then internet options



then choose delete temporary files, cookies ,browser history etc



- then another box will open - select delete all



-Then close explorer then open again .At first pages will be slow once



and then will load fast after it loads 1 time.Also email etc you will have to sign in 1 time with password etc.



This will create new cookies.



then also go to start at bottom of on task bar.



click start 1 time then select find or search depending on your operating system.



Select all files and folders - then type in defrag and click search.When icons come up double click



and new box will come up - select analyze then you will see how fragmented you are -



then choose defrag.You can put this program on your desk top by right clicking on the icon you found in search for defrag.



Right click choose create short cut.This will put a short cut on your desk top.Then you can use as needed in future.



then go start on blue bar (task bar)



choose search or find



then choose all files and folders



then type in disk clean up



when you see this icon



double click



choose c drive



let it run



then click ok



so you dont have to do this again



go back to same icon



right click



choose create short cut on desk top



close all windows



a new icon will be on your desk top



click to open



THIS WAS FROM YAHOO IF ABOVE DOES NOT WORK YOU WILL HAVE TO DO ALL THIS



This is Christopher from Yahoo! Customer Care at your service.In this



context, we really empathize with whole plight of you.



We understand you are having trouble viewing messages because of "Blank



Page" within your Yahoo! account. We have narrowed the problem down and



have provided the steps to cease this from happening.



This error is caused by a addon in IE that is called "Research"



Please follow the steps below (even if you use FireFox primarly) to



disable the add on and clear your Cache. It is also recommended to make



sure your javascript is enabled.



DISABLE RESEARCH ADD-ON:



Disable Internet Explorer 6.0 add-ons:



1. From "Tools" menu, select "Manage Add-ons"



2. Click on the "Research" add-on if present, and then click Disable.



3. Close and relaunch the Internet Explorer internet browser.



Disable Internet Explorer 7.0 add-ons:



1. From "Tools" menu, select "Manage Add-ons"



2. Then select "Enable or Disable Add-ons"



3. Click on the "Research" add-on if present, and then click Disable.



4. Close and relaunch the Internet Explorer internet browser.



CLEAR CACHE:



Internet Explorer 6.x for Windows



1. Choose "Internet Options..." from IE's Tools menu.



2. Click the "Delete Files" button, and select to "Delete all offline



content".



3. Click "OK" when prompted.



4. In the bottom right-hand corner of the Internet Options page, click



the "Clear History" button, and choose "OK" when prompted.



5. Click the OK button at the bottom of the Internet Options window.



6. Close and re-start your browser.



ENABLE JAVASCRIPT



Internet Explorer 6.0:



1. Select "Tools" and click "Internet Options".



2. Switch to the "Security" tab.



3. Under the "Internet" zone, select a Medium or Medium Low setting.



4. Click the "Apply" button.



5. Click the "OK" button.



6. Close out and relaunch your internet browser.



We apologize for any inconvenience you are experiencing.



Please let us know if you have any other questions or concerns.



Thank you again for contacting Yahoo! Mail.



Have a Bright Day!



Regards,



Christopher



Yahoo! Customer Care



Get easy access to all of your favorites.



Make Yahoo! your home page:



http://us.rd.yahoo.com/evt=38861/*http:/...



For assistance with all Yahoo! services please visit:



http://help.yahoo.com/
If your browser is not properly configured to view that type of higher version's increased graphical layout of Yahoo! Mail beta then you can't log in to Yahoo! Mail Beta Usually, then



easiest solution is to upgrade your browser to the most recent version:



Download the latest Firefox browser%26gt;%26gt; http://www.mozilla.com/en-US/firefox/



Download the Internet Explorer browser%26gt;%26gt; http://www.microsoft.com/windows/downloa...
If you are trying to get to your Yahoo Beta Mail with any browser and getting a "Page Not Displayed" or similar message or errors, unfortunately there is not a simple solution.



A month ago or so I was experiencing similar problems. I tried every answer people had posted and nothing worked. I had cleared the cache and history, booted into SafeMode with networking to clear all temp files and still couldn't fix the problem.



Because Yahoo Mail Beta is beta software (almost but not quite ready for prime time) they help very little with it. Beta software is basically in testing mode. I'm sure Yahoo is using Answers to guage how well the software is working. Many people post their issues here so they get a good bug report of the software. But, since it is Beta, they have no solutions. They will simply try to fix these bugs when Beta goes into production for everyone.



With all of that said, last month I finally had a chance to switch back to the original version and all is fine now. You cannot change back to the original w/o accessing beta first. I had to do it late at night when Beta was fully working for me at home to find the link to switch back. The link is there close to your user name AFTER you successfully login to your Beta account.



There is a site you can access to check your Beta mail if you keep getting Page Not Displayed or a blank screen. It is basically text only, but at least you can check your mail. Here is the link: http://wap.oa.yahoo.com



Oh yes, for all of the people posting that Yahoo phone number for support, it does cost $29.95 to speak to a live person.

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